Chicken Road FAQ: Every Question Aussie Players Ask, Answered

Our recommended casinos accept Visa and Mastercard debit cards, POLi instant bank transfer, Neosurf vouchers and major cryptocurrencies including Bitcoin, Ethereum and Litecoin. All deposits are processed in AUD without currency conversion fees. Note that some Australian banks may block gambling-related card transactions — if this occurs, POLi or crypto are reliable alternatives.

Minimum deposits vary by casino and payment method but typically range from A$10 to A$20. Crypto deposits sometimes have lower minimums depending on the blockchain network. Once funded, you can place Chicken Road bets starting from as little as A$0.10 per round.

Australian banks occasionally block transactions to offshore gambling sites. Try using an alternative payment method such as POLi, Neosurf or cryptocurrency. If you believe the block is in error, contact your bank directly. Do not attempt multiple failed deposits in quick succession as this may trigger additional security flags on your account.

Processing times depend on your chosen method. Cryptocurrency withdrawals (Bitcoin, Ethereum) typically arrive within one to two hours. Bank transfers take one to three business days. E-wallet payouts are usually processed within 24 hours. First-time withdrawals may take slightly longer due to mandatory KYC verification checks.

First, check if your KYC verification is complete — incomplete identity checks are the most common cause of delayed payouts. Next, ensure you have met all bonus wagering requirements if a bonus was active. If both are in order, contact the casino's live chat support with your withdrawal reference number for a status update.

Standard KYC verification requires a government-issued photo ID (Australian passport, driver's licence or proof-of-age card) and a recent proof of address (utility bill, bank statement or council rates notice dated within the last three months). Some casinos also request a selfie holding your ID for additional security. Submit clear, unobstructed photos to avoid delays.

Most casinos complete verification within 24 to 48 hours of receiving your documents. Some platforms offer expedited processing within a few hours. We recommend submitting your documents immediately after registration rather than waiting until your first withdrawal — this avoids delays when you actually want to cash out.

All recommended casinos provide deposit limit controls in your account settings or responsible gambling section. You can set daily, weekly or monthly caps on how much you deposit. Decreases take effect immediately, while increases typically have a cooling-off period of 24 to 72 hours. This prevents impulsive decisions during a losing run.

BetStop is Australia's National Self-Exclusion Register, managed by the ACMA. By registering at betstop.gov.au, you can exclude yourself from all licensed Australian wagering services for a minimum of three months. It is a free, confidential service designed to help Australians who need a break from gambling.

Start by clearing your browser cache and cookies, then reload the page. Ensure your browser is up to date — Chrome, Safari and Firefox all work well. Disable any ad-blockers or VPN extensions that may interfere with game loading. If the issue persists on mobile, try switching between Wi-Fi and mobile data. As a last resort, contact the casino's technical support team via live chat.

Chicken Road's provably fair engine records your bet server-side. If you disconnect mid-round, the round completes on the server and the result is applied to your account automatically. If the chook was still advancing when you disconnected, the system typically cashes out at the last confirmed safe multiplier. Check your transaction history once you reconnect.

Wagering requirements specify how many times you must bet the bonus amount before withdrawing winnings. For example, a A$50 bonus with 30x wagering means placing A$1,500 in total bets. At our recommended casinos, Chicken Road typically contributes 100% towards meeting these requirements. Use Easy or Medium risk to grind through wagering steadily.

Yes, at all our recommended casinos. Crash games including Chicken Road contribute fully to bonus wagering requirements. Some platforms also offer crash-game-specific bonuses with enhanced terms. Always read the specific bonus conditions before activating, as maximum bet limits during wagering (usually A$5 to A$10 per round) apply.